Customers should never wait until they are in crisis to contact Atlantic City Electric, especially during this unprecedented time. The most important step that customers who are past due on their Atlantic City Electric bill can take is to call 800-642-3780 or visit atlanticcityelectric.com/help as soon as possible.
Atlantic City Electric Customer Care will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including:
- Flexible payment arrangements that offer tailored payment plans
- Eliminating down payment/security deposit requirements
- Extending payment periods for balances
- Connecting customers with energy assistance funds